by Jim Cathcart, CSP, CPAE 1. Notice more.Grow your awareness (of money, needs, expenses, what’s coming, what’s working, where gaps are…). Know where you stand. 2. Give more than you have to.Practice up-serving not just “up-selling,” (exceed your customer’s expectations). Grow your impact on customers. The quickest way to get a raise is to give your customers and your company …
21 Ways To Increase Sales This Year
by Jim Cathcart, CSP, CPAE (Excerpted from The Eight Competencies of Relationship Selling) 1. Prepare Yourself To Excel.Use a checklist to prepare your attitude, appearance, customer information, company and product information and the selling environment, so you can be at your best on every call. 2. Notice What Is Working.Study yourself, your product or service and your company to know …
Albert Mensah
Dreams, opportunity, success, change, fear, communication, passion and enthusiasm are the words that best summarize the life of Albert Mensah. Born in a mud hut and abject poverty in West Africa, he walked eight miles barefoot twice a day to carry firewood and water to help his family survive. Albert’s powerful message of hope and inspiration is based on his …
4 Ways to Master Change
by Sheila Murray Bethel, Ph.D. We are living in exciting age of unprecedented change. Today’s accelerated rate of change presents us with unique challenges and opportunities. When change brings success, keep your ego from getting out of hand. When the change is negative, use your sense of humor to get through it. Once you learn to handle change, you can …
Control and Urgency
by Albert Mensah I was involved in my first major automobile accident one unforgettable January day. My SUV spun out of control on a Washington highway in snowy conditions on Jan.22. As I watched my truck going in the wrong direction, and I honestly thought I was going to die, all I could think about was my children, not …
Are You an Optimist or a Pessimist?
by Chris Widener I have been giving some thought lately to optimism and pessimism. Basically, these are attitudes. Attitudes that shape and formulate our entire existence. I mean, have you ever met a happy pessimist? Of course not. In short, our optimism or pessimism is this: The way we interpret the past The way we experience and view the present …
Create Your Past
by Chris Widener Today is the day to create your past! “Umm, Chris, don’t you mean today is the day to create your future?” No, I mean exactly what I said. Today is the day to create your past. Let me explain. I did not say today is the day to relive your past. That would mean sitting around thinking …
Five Attitudes that Will Make You Soar with the Eagles!
by Chris Widener There’s an old saying that goes, “It’s tough to soar with the eagles when you’re surrounded by turkeys.” In your search for excellence, make sure you’re not one of the gobblers keeping the eagles grounded. It might be time for an attitude check. Understand this: Much of your world, and your experience in it, is a direct …
Keeping Your Attitude Up When Circumstances Are Down
by Chris Widener “Instead of spending your time thinking about how bad things are, think about how good they will be!” Everyone knows that a positive attitude is key to the successful life. But what happens when things go wrong? What happens when circumstances deal us a blow? We have a tendency to let our attitudes take the dive along …
Once in a Lifetime
by Chris Widener A subscriber recently wrote to me and asked me to consider this common phrase – Once in a Lifetime. “Isn’t every moment of our lives, once in a lifetime?” he asked. Touché! Indeed, he is correct. Every moment of our lives is the last chance we get to live that moment. What happens though is that we …